The configuration is platform dependent. If you are on a .Net platform you need to edit the web.config file and if you are on a java platform, you need to edit the web.xml file. The default time is 20 minutes.
For .NET platform
C: \Program Files\Business Objects\BusinessObjects Enterprise 11.5\Web Content\Enterprise115\InfoView
Look for “timeout” and modify it accordingly.
For Java Platform
C: \Program Files\Business Objects\Tomcat\webapps\businessobjects\enterprise115\desktoplaunch\WEB-INF
Note: Please back the files up before making any changes.
